Privacy Policy

PRIVACY POLICY

Last Updated: September 2026

OrOrgani LLC (“OrOrgani,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit OrOrgani.com, make a purchase, communicate with us, subscribe to our marketing communications, or otherwise interact with our website and services.

INFORMATION WE COLLECT

Depending on how you interact with OrOrgani, we may collect the following types of information:

Contact Information
Your name, email address, telephone number, billing address, shipping address, and other contact information you provide to us.

Order and Transaction Information
Information relating to products you purchase, orders, returns, refunds, shipping and delivery information, and transaction history.

Account Information
If you create an account, we may collect information associated with your account, including your login credentials and account preferences.

Payment Information
Payments are processed through secure third-party payment providers. OrOrgani does not generally store complete payment card information. Payment information is handled by the payment providers available through our ecommerce platform.

Customer Service Information
When you contact us, we may collect the information you provide in emails, messages, reviews, customer service requests, photographs, return requests, or other communications.

Website and Device Information
When you visit our website, certain information may be collected automatically, including your IP address, browser type, device information, operating system, pages viewed, referring URLs, interactions with our website, and similar usage information.

HOW WE USE YOUR INFORMATION

We may use personal information to:

  • Process, fulfill, ship, and manage your orders.
  • Process returns, refunds, and customer service requests.
  • Communicate with you regarding your orders or inquiries.
  • Maintain and improve our website, products, and services.
  • Personalize your shopping experience.
  • Detect, investigate, and help prevent fraud, security incidents, or misuse of our services.
  • Maintain business and transaction records.
  • Send marketing communications when permitted by applicable law or when you have chosen to receive them.
  • Measure and understand the effectiveness of our website, advertising, and marketing.
  • Comply with applicable legal and regulatory requirements.

SHOPIFY

Our online store is hosted by Shopify.

Shopify processes certain personal information when you visit or make a purchase from our store in order to provide ecommerce, payment, security, analytics, personalization, and related services.

Information may be processed by Shopify and its service providers in countries other than the country in which you live.

You can learn more about how Shopify handles personal information through Shopify’s Consumer Privacy Policy and privacy portal.

COOKIES AND SIMILAR TECHNOLOGIES

OrOrgani, Shopify, and our service providers may use cookies, pixels, tags, and similar technologies to operate our website, remember your preferences, understand how visitors interact with our store, improve performance, prevent fraud, and support analytics, marketing, and advertising.

Depending on your location, you may be presented with options to manage or consent to certain cookies and tracking technologies.

You can also manage cookies through your browser settings. Disabling certain cookies may affect some features or functionality of our website.

MARKETING COMMUNICATIONS

If you subscribe to our emails or otherwise consent to receive marketing communications, we may send you information about OrOrgani products, new launches, promotions, and other news.

You may unsubscribe from marketing emails at any time by clicking the Unsubscribe link included in our marketing emails.

Unsubscribing from marketing communications will not prevent us from sending transactional or service-related communications, such as order confirmations, shipping updates, or responses to customer service inquiries.

HOW WE SHARE INFORMATION

We may share personal information with service providers and business partners when reasonably necessary to operate our business and provide our services.

These may include providers that assist us with:

  • Ecommerce and website hosting.
  • Payment processing.
  • Order fulfillment, shipping, and delivery.
  • Customer service.
  • Email and marketing communications.
  • Website analytics and performance.
  • Advertising and marketing.
  • Fraud prevention, security, and legal compliance.

We may also disclose information when required by law, legal process, court order, or government request, or when reasonably necessary to protect OrOrgani, our customers, our rights, or the safety and security of others.

If OrOrgani is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, information may be transferred as part of that transaction in accordance with applicable law.

TARGETED ADVERTISING AND DATA SHARING

Depending on the services and technologies used on our website, certain information about your interactions with OrOrgani may be shared with Shopify, analytics providers, advertising platforms, or other service providers for measurement, personalization, marketing, or advertising purposes.

Certain privacy laws may give you the right to opt out of activities defined as the “sale” or “sharing” of personal information or the use of personal information for targeted advertising.

Where applicable, you may exercise these choices through the privacy controls or data-sharing opt-out options provided on our website.

YOUR PRIVACY RIGHTS

Depending on where you live, you may have certain rights regarding your personal information. These may include the right to:

  • Request access to personal information we maintain about you.
  • Request correction of inaccurate personal information.
  • Request deletion of certain personal information.
  • Request a copy of certain personal information.
  • Withdraw consent where processing is based on consent.
  • Opt out of certain targeted advertising or data-sharing activities where applicable.
  • Appeal certain decisions regarding a privacy request where required by applicable law.

These rights may be subject to legal limitations or exceptions.

To submit a privacy request, contact us at sales@ororgani.com.

We may need to verify your identity before processing certain requests.

DATA RETENTION

We retain personal information for as long as reasonably necessary to provide our services, maintain business and transaction records, comply with legal and regulatory obligations, resolve disputes, prevent fraud, and enforce our agreements.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

DATA SECURITY

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no method of transmitting information over the Internet or storing information electronically is completely secure, and we cannot guarantee absolute security.

INTERNATIONAL USERS

Because OrOrgani serves customers in multiple countries, personal information may be processed or stored outside your state, province, or country of residence.

Data protection laws in those locations may differ from those where you live.

Where required, we and our service providers take appropriate measures regarding international transfers of personal information.

CHILDREN’S PRIVACY

Our website and products are intended for a general adult audience and are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13. If we become aware that personal information has been collected from a child under 13 without appropriate authorization, we will take reasonable steps to delete it.

THIRD-PARTY LINKS

Our website may contain links to websites or services operated by third parties.

We are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policies of any third-party website you visit.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, services, or legal requirements.

When we update this Policy, we will revise the “Last Updated” date at the top of this page.

We encourage you to review this Privacy Policy periodically.

CONTACT US

If you have questions about this Privacy Policy or would like to submit a privacy-related request, please contact:

OrOrgani LLC
Email: sales@ororgani.com
Website: OrOrgani.com